Question 1

What sort of memberships does Yaralla Fitness Centre offer?

Accepted Answer

We offer a range of flexible and affordable membership options. For up-to-date information visit us at Yaralla Fitness Centre Clinton or see the options listed on the page above.

Question 2

Can I try Yaralla Fitness Centre for free

Accepted Answer

We offer an affordable casual pass and a 24/7 week pass option to give you the opportunity to trial our facilities and classes for a minimal charge before committing to a membership.

Question 3

What is the admin fee?

Accepted Answer

Our joining fee of $99 and a $15 establishment fee applies to all new Direct Debit memberships. This covers the cost of setting up the membership and your access pass. The joining fee entitles the member to renew or restart a membership within a 12-month period following expiration of their membership.

Question 4

Is there an age limit to join Yaralla Fitness Centre?

Accepted Answer

Our student Gym memberships are available for minors between the ages of 12 and 18 years, however there are different Centre access requirements depending on the minor’s age. 24-hour access is permitted to minors 16 years and over, while members between 12 and 15 years of age must be accompanied by a parent or legal guardian with an active YFC membership. Student Lifestyle membership is available for minors between 16 and 18 years of age.

Question 5

Who should I speak to if I have a question about my membership?

Accepted Answer

Please speak with one of our membership consultants at Yaralla Fitness Centre Clinton between 7am – 7pm weekdays or 7am – 12pm Saturdays, call (07) 4979 8295, or email fitnessreception@yaralla.com.au

Question 6

How do I cancel my Direct Debit membership?

Accepted Answer

- Memberships cannot be cancelled within the agreed minimum term of the agreement, stated on the Debit Success contract.
- 1 month written cancellation notice is required after the fulfilment of the agreed minimum term. Memberships that are cancelled during the minimum agreed term will be cancelled after the minimum term has been fulfilled.
- You may terminate your membership before the fulfilment of the agreed minimum term upon presentation of a medical certificate only and is at the discretion of the Club Manager.
- Cancellations will only be accepted when submitted via a website form, email to fitnessreception@yaralla.com.au or in person.
- Payments that fall within the 30 days are to be paid, access to the club will continue during this time. Any reversals, catchups, cancellation fees or changes to the instalment amounts or collection dates may affect the accuracy of the 30 day projection.
- Membership payments must be up to date with zero fees owing.

Question 7

How do I cancel my Upfront membership?

Accepted Answer

- Memberships cannot be cancelled before the expiry date.
- You may terminate your membership before the expiry date upon presentation of a medical certificate only and is at the discretion of the Club Manager. Any refunds or costs incurred is at the discretion of the Club Manager.

Question 8

Can I transfer my membership to a friend?

Accepted Answer

Yes. Depending on your membership type you may transfer your membership to a family member or friend for $99. The $15 establishment fee also applies to any Direct Debit transfers. Both the member and transferee must see the YFC reception team to make the payment and complete the change of membership.

Question 9

Can memberships be put on hold?

Accepted Answer

Direct Debit memberships can be suspended for a minimum of 2 weeks and maximum of 3 months over one calendar year. Suspension requests apply to the entire Debit Success account. Partial suspensions are not accepted.  Membership payments must be up-to-date with zero fees owing and members must provide 7 days notice to apply a suspension. Immediate or extended suspensions may be granted upon presentation of a medical certificate and at the discretion of the Centre Manager.

Question 10

Does Yaralla Fitness Centre offer class only memberships?

Accepted Answer

Our memberships allow you access to equipment and unlimited classes so there’s no need for a class only membership.

Question 11

Does Yaralla Fitness Centre offer Child Minding?

Accepted Answer

Yes. Our Clinton Centre offers free child minding for members Monday-Friday between 8:30am – 11:30am, Monday-Thursday 4:00pm-6:30pm, Saturdays 8:00am-11:00am. Bookings are required Saturdays and school holidays. We accept children from 6 weeks to 12 years old. No children are allowed in the exercise areas of the gym so please make alternative arrangements for your children outside of these Child Minding hours.

Question 12

Is there a secure area to keep my personal belongings safe while I am using the gym?

Accepted Answer

All bags and personal belongings must be left on the bag rack or in the pigeonholes provided, which are monitored by security CCTV.

Question 13

What does Lifestyle Membership include?

Accepted Answer

Benefits associated with Lifestyle membership are for the owner of the member card only and may not be transferred. Lifestyle membership holders are entitled to unlimited use of the following facilities: Gladstone, Calliope, and Boyne/Tannum Golf, Gladstone Cinemas (general admission), Fitness Centre Membership at Yaralla, Powerhouse Fitness and Train Station Tannum Sands, Gladstone Aquatic Centre, and Gladstone Tennis and Squash.

Membership Packages

Gym
Membership

Includes:

Lifestyle Membership

Includes:

24/7
Week Pass

Direct Debit Memberships

Up-Front Memberships

General Membership Terms and Conditions

Frequently Asked Questions

Membership Packages

Gym Membership

Includes:

Lifestyle Membership

Includes:

24/7 Week Pass

Direct Debit Memberships

Up-Front Memberships

General Membership Terms and Conditions

Frequently Asked Questions

Gym
Membership

24/7
Week Pass